Effective Date: 5th May, 2026
Fidelvice Global respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit your details through our forms.
1. Information We Collect
We collect information only when you voluntarily provide it through our website forms, including:
- Name
- Email address
- Phone number
- Any information submitted in message or consultation fields
We do not collect sensitive personal data unless you choose to provide it.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries
- Schedule and provide consultations
- Communicate regarding our services
- Maintain internal records
We process your information based on your consent when you submit forms on our website.
We do not sell, rent, or trade your personal information to third parties.
We do not send marketing communications unless you explicitly request or consent to them.
3. Cookies & Tracking
Our website uses cookies for the following purposes:
- Essential website functionality
- Security (including Google reCAPTCHA)
- Analytics (via Google Analytics)
These cookies help us improve website performance and user experience.
By continuing to use our website, you consent to the use of cookies as described in this policy.
You can control or disable cookies through your browser settings.
4. Data Sharing
We may share your information only in the following cases:
- With trusted service providers (e.g., email hosting) strictly for operational purposes
- When required by law or legal process
We ensure that such service providers are bound by confidentiality and data protection obligations.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is completely secure.
6. Data Retention
We retain your information only as long as necessary to:
- Respond to your inquiry
- Provide our services
- Comply with legal obligations
7. Your Rights
Depending on your location (including the United States), you may have the right to:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent
To exercise these rights, please contact us using the details below.
8. Third-Party Services
Our website may use third-party tools and services necessary for operation, such as hosting providers, email services, security tools, and analytics providers. These providers may process data as required to perform their functions but are not permitted to use your data for other purposes.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Google reCAPTCHA
We use Google reCAPTCHA on our website forms to protect against spam and abuse.
reCAPTCHA analyzes user interactions to determine whether the input is made by a human. This process may involve the collection of information such as:
- IP address
- Browser and device information
- User interaction data (e.g., mouse movements, clicks)
This data is processed by Google LLC.
Use of reCAPTCHA is subject to:
By using our website, you acknowledge and agree to this processing for security purposes.
12. Analytics (Google Analytics)
We use Google Analytics to understand how visitors interact with our website and to improve user experience.
Google Analytics may collect information such as:
- IP address
- Device and browser type
- Pages visited and time spent
- Referring URLs and interaction data
This information is processed by Google and may be stored on servers outside your country.
Google Analytics uses cookies and similar technologies to collect and analyze this data.
You can learn more about how Google uses data here:
https://policies.google.com/privacy
You can also learn how Google uses data collected from sites that use its services:
https://policies.google.com/technologies/partner-sites
You can opt out of Google Analytics tracking by using browser extensions or disabling cookies in your browser settings.
13. International Data Transfers
Your information may be transferred to and processed in countries outside your location, including the United States, where data protection laws may differ.
By using our website, you consent to such transfers.
14. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Fidelvice Global
Email: business@fidelviceglobal.com
Phone: +91 70467-87437
Address: 10B, Ronak Park Society, Nava Vadaj, Ahmedabad, Gujarat 380013